|By||| Apr 4, 2008 | News|
For those who have no idea what had happened recently, one of the startup companies that we had featured on our website, ZopIM, had received a chiding from FogBugz! The cause – Plagiarism of the FogBugz website.
In ZopIM’s own words:
We’d like to be upfront about this and unreservedly apologize for
1. Blatantly copying Fogbugz website design..
2. including the entire lifting of html and css.. which was really unpardonable
3. and butchering the whole look and feel in the process, we’re really all engineers, and design is outsourced for now.”
Read their official apology for blatantly copying Fogbugz!
Kudos to the FogBugz Customer Relations team for handling this, resolving a potentially damaging incident (for ZopIM) in a peaceful way. Instead of turning ugly, it became a networking opportunity! Hmm, this reminds me of the Chinese Idiom. Hey think about it, not many companies can do this properly! (Hint: in a recent third party driver modder related issue, this Singaporean-based company failed miserably in the Customer Relations department.)
Speaking of which, Creative (oops. so much for the hint) edited their post in the forums to a more pleasing and acceptable form, hoping to gain some reprieve – not that it matters now that the damage is done I suppose. We previously talked about how they slapped themselves in the face by posting unwarranted warnings on their customer forumes. Kudos to them for fixing this.