Retention Playbook:

Gen Z and unexpected segments in the new normal

Unlock the recipe for accelerated growth.

Learn how to retain and win new and unexpected customer segments in a time of global downturns and ultra-competitive fundraising landscape.

The Big Leap in Jakarta will bring together market experts who have managed to leverage crises and achieve new heights, to share their insights and preparation for next level growth in 2023.

Join The Big Leap in Jakarta to:

• Gain a deep and rooted understanding of Gen Z and its behaviour related to business.
• Understand generation challenges and new normal for businesses, its implications for growth, and new markets.
• Get a closer look at the 2023 strategy and good case practice from high achiever players.
• Get started on your growth plan with a clear vision of what matters to your business.
• Understand customer experience and how to keep them in love with your business.