“Innovators” readily embrace mobility and “traditionals” are often unwilling to implement the changes to keep up with the times. In Singapore, more and more organizations are implementing mobility more due to business drivers and less for user demand.
In Symantec Corp’s recent 2013 State of Mobility Survey, two specific types of organizations emerged: “innovators” who were able to accept and welcome change, and “traditionals” who were overly hesitant to implement it. Eighty-four percent of innovators are moving with the times and experiencing notable benefits. Half of traditionals are implementing mobility with a slower pace, in response to user demands, and are seeing fewer costs and benefits.
Singapore, according to Symantec, leaned more toward innovators, with an increasing number of organizations implementing mobility solutions. This is mostly due to business drivers, at 74 percent, than user demand, which is at 67 percent. Organizations in Singapore also registered an average of 32 percent in revenue growth.
The 2013 State of Mobility Survey represented experiences of 3,236 business from a total of 29 countries with respondents in charge of computing. Responses came from companies with a range of five to more than 5,000 employees, focusing on 150 organizations within Singapore.
“Singapore businesses perceive mobility as a valuable asset in enhancing productivity and this is aligned with what we are observing globally. Consequently, mobility has evolved into one of IT’s top priorities. Organizations taking a proactive approach to embrace mobility through careful planning benefit much more than those that put it off, eventually playing catch-up with their competition,” said Eric Hoh, vice president of the South Asia region at Symantec.
Perception of benefits and risks of mobility will also be different for the separate groups. Globally, 66 percent of innovators say that the benefits are worth the risks, and 74 percent of traditionals feel otherwise. In Singapore, 33 percent of respondents, both traditionals and innovators, felt that the benefits were worth the risks. Evidently so, as with the rate of mobility adoption, 50 percent more employees are using smartphones for business among innovators than among traditionals.
The innovators are experiencing benefits like increased productivity, speed and agility; improvements in brand value, customer happiness and overall competitiveness; and happier employees and improved recruiting and retention rates. However, with all those benefits, there are also costs associated. Innovators averaged twice as many mobile incidents in the past year, like lost devices and data breaches, leading to regulatory fines and lost revenue.
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