Disruption was a strong focus of Prime Minister Lee Hsien Loong’s National Day Rally speech for 2016, his first since SG50.
Sorry to disappoint, but PM Lee had not been talking about the SMRT disruptions. But rather, the disruptive innovators upsetting the traditional Singapore markets with a new service or product.
PM Lee believes in embracing change:
“New models are coming thick and fast, and we are having to adjust and to keep up because of technology and globalisation.”
Despite the dismay of existing taxi drivers, one must admit that the entrance of disruptors such as Uber and Grab has resulted in better, faster and more customer-orientated taxi services.
Is technological disruption exclusive to the public transportation industry? We outline the other industries that are being disrupted:
Once the go-to for all your shopping needs, malls have experienced a decrease in sales of late, with the new customer mindset of “look, see, go home to buy”.
Also Read: Why brick and mortar shops are here to stay
Consumer prices in Singapore has fallen for 21 consecutive months up to July this year, with a drop of 0.7 per cent.
Food & Beverage (F & B)
Of late, neighbourhood coffee shops in Sengkang have been dismayed by the entrance of “Chef-in-Box”. Brought in by JR Food Group, VendCafe is a first-ever vending machine cafe service serving hot meals and drinks in Sengkang.
One of the hotter buzzwords of 2015, Fintech has been making waves among venture capital funds and angels. Investment in Fintech companies has reached an all-time high with US$8.2 billion invested in the second quarter of 2016, double that invested in Q1 2016.
Hailed as the solution to the cracks of the traditional banking system, Fintech has been well developed in the verticals of Payments, Blockchain and Personal Wealth Management.
73 per cent of traditional financial service organisations believe that part of their business is at risk of being lost to standalone Fintech companies.
The value of legal services has grown between 2008 and 2013 by 71.5 per cent with a compounded growth rate of seven percent over the past six years.
A June 2016 Deloitte paper found that consumers are demanding greater transparency and fixed or capped fees for legal services, as well as better, more relevant technologies to be used. More than half surveyed are willing to purchase legal services from a non-traditional law firm.
The startup offers document builder technology which allows business owners to draft and share day-to-day legal contracts and agreement quickly and efficiently over the cloud. In other words: paperless.
Dragon Law aims to bypass the hassle and bureaucracy of creating legal documents.
What industry are you in and what disruptors are you wary of? What steps have you taken to ensure you continue to innovate and stay competitive? Let us know in the comments section below!
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