Customer Experience Management Asia Summit 2017

Customer Experience Management Asia Summit 2017

Date: 12 September, 2017 - 14 September, 2017

Country: Singapore

Venue: Marina Bay Sands

Organized by: IQPC

Register Here

We are pleased to announce that CEM Asia Summit is back on 12-14 Sep at the Marina Bay Sands, Singapore. We look forward to welcoming you back with an even bigger, better and more exciting programme!

This year’s installment of CEM Asia will focus on how organisations are Innovating Customer Experience (CX) to Deliver True Customer-Centricity.
So, What’s In Store at the Event This Year?

8 focused streams dedicated to customer journeys, digital transformation, mobile-first strategy, operational excellence, digital engagement, channels management, customer insights and brand loyalty means a 360 degree view on how your organisation can instill customer-centricity across all stakeholders and business units.

Exchange customer experience tips with the region’s top CX, marketing, digital, strategy leaders at our highly-acclaimed and popular interactive round table discussions.

Look forward to a select panel of distinguished speakers as they show you practical examples of how you can actively effect positive CX outcomes in your organisation.

Don’t miss the chance to find out how leading organisations are engaging their customers – be it through investing in the latest digital innovations, voice of customer programs, service excellence, social engagement and more.

Benchmark the success of your CX programs with peers through our online bench-marking sessions, live polling, crowd-sourced Q&A - all focused on giving YOU a voice and optimized learning at the event!

Join us again in September for inspirations on how you can improve and refine your organisation’s customer experience strategy.

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