Tech Support Engineer


| Malaysia

Salary (MYR) 5K - 8K

Full Time | 0 Applicant(s)

Posted: 17 Oct 2017

Skills required

Java, Javascript, React Native or MongoDB

About Company

Moneylion Malaysia aims to revolutionize retail finance with big-data predictive analytics and cutting-edge software development practices.

Job Description

  • Taking ownership of customer issues reported and seeing problems through to resolution, which may include researching and diagnosing issues before handing over to developers for resolution
  • Helping answer technical queries by customer operations team
  • Following standard procedures for proper escalation of issues to the appropriate internal team

You must be:

  • A software engineer with 0-3 years of development and/or technical support experience
  • Good working knowledge of Java, Javascript, React Native or MongoDB
  • Good communication skills: Ability to articulate an idea or a thought in a way that the audience understands
  • Enjoy solving customer issues and learning new technologies
  • Systematic and independent with minimal supervision