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Work within a leading global MNC
Work alongside & learn from best in class talent
Excellent career development opportunities
Our Client is an iconic technology MNC that develops, manufactures, licenses, supports and sells compute software, consumer electronics, personal computers and related services. The company's Human Intelligence team enables and protects E-Commerce capabilities for all of the Company’s consumer and business online services.
As this team rapidly grows, you have an opportunity to work on products that impact everyone on the planet
This is an energetic, fast paced and exciting team that analyzes, optimizes and implements models for a diverse range of problems for entire customers’ online experience, ranging from customer purchase conversion to fraud anomaly detection and chargeback selection management.
You will be responsible for :
Processing & interpreting data to get actionable insights
Identifying, analyzing fraudulent patterns and using platform tools to make accept/reject decisions on consumer and commercial transactions
Understanding complex Risk workflow in an ecommerce transaction system
Adhering to platform KPIs related to accuracy, decision time, and productivity
Using advanced statistical methods to unravel deep insights from substantial amounts of transaction and usage data
Proposing preventative measures, process enhancements, and improved tool functionality
Actively working with business owners and engineering teams to deploy new features and predictive models into production
Gathering, analysing, defining and formalising business requirements and processes into project / system specifications
Working with Customer Support to resolve escalations
Contributing to and driving continuous process improvement initiatives to meet business needs
Identifying, tracking and communicating progress, milestones, deliverables, risks and issues
Visualizing and reporting on project results
You have at least 3 years experience, ideally within a Data Analyst or Business Analyst- Data Sciences role in a MNC / large enterprise environment.
You have strong interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
You possess strong analytical skills and are comfortable dealing with large amounts of data.
You are meticulous, able to multi-task with an eye for detail.
You have good presentation and communication skills and the ability to present you findings clearly and accessibly in the form of reports and presentations to senior colleagues.
You have the ability to deal comfortably with daily recurring tasks.
You are a self motivated, strong team player who can manage multiple stakeholders.
You thrive in fast-paced and changing environments.
You have the ability to make decisions with speed and confidence.
You possess strong knowledge of SQL, Python, R or PL/SQL.
Knowledge and experience with fraud analysis and prevention is a plus, but not essential.