Solaria Labs

Consumer Research Manager

Solaria Labs

| Singapore

Salary (USD) Not specified

Full Time | 1 Applicant(s)

Posted: 07 Feb 2019


Skills required

Market Research, Focus Groups, New Concepts, Quantitative Research

About Company

Solaria Labs was created with one simple mandate: to create new products and services that make a better, safer future for us all.

Job Description

Solaria Labs is an innovation center focused on disrupting the traditional insurance models and diversifying into new products and sectors including the Connected Home, Sharing Economy, Next-Gen Vehicles, Modern Aging, and Cybersecurity. Founded by Liberty Mutual, a global insurance company based in the US, we have been successfully launching new products and spinning out new companies for nearly 4 years in Boston and 2 years in Singapore.

The Consumer Research Manager will drive the execution of finding opportunities and insights in our key focus areas, uncover customer needs, validate new concepts, and support the design and testing of new products. He/she will also build the Lab’s knowledge in emerging trends that will disrupt insurance, supporting the team with prioritizing the spaces where future ventures are built.

Responsibilities

•Drive our market research in Asia in our areas of focus (Disruptive Insurance, Future of Mobility, etc.) to identify unmet or fast changing customer needs

•Develop new concepts, identify critical assumptions, and design the testing strategy and metrics in collaboration with the Lab team

•Run the testing and validation of new products including creating materials, running interviews and focus groups, building digital communities, and managing external research vendors

•Support our research into various emerging trends that are disrupting the insurance space and help prioritize the spaces where future ventures are built

•Partner with Solaria Boston to leverage their insights, resources, and best practices

Requirements

•Passion for learning about people, storytelling and creating new things

•Team player who is transparent, ethical, and learns from failure

•Comfortable with ambiguity and capable of self-starting, self-organizing and creatively overcoming obstacles

•Experience with customer-centric market research (e.g. Human-Centered Design) including ethnographies, home visits, focus groups and digital communities

•Knowledge of quantitative research techniques including survey design, segmentation and data analytics

•Demonstrated ability to highlight key insights from consumer research and digital reports, identify unmet needs, and brainstorm new solutions

•Experience working with market research vendors

Please apply for the role via http://bit.ly/solariaconsumeresearch