Janalakshmi Financial Services is a for-profit NBFC serving the urban underserved, with the promoter stake held in the not-for-profit entity Janalakshmi Social Services. This is the only NBFC in India structured in such a manner, with the deliberate intent of keeping the social spirit intact.
Janalakshmi Financial Services' market-based approach to financial inclusion is defined by three distinct characteristics: first, an exclusive focus on servicing the needs of the urban poor; second, a strong customer-value driven approach in designing financial products and services; third, the centrality of technology and processes as the foundation of a scalable enterprise.
JFS provides financial services for the low income urban poor sector in India starting from preparing financial plans for its clients to offering products & services that meet their requirements at each stage in the life cycle. Janalakshmi is the 1st MFI which Started using Smart Cards, Core Banking System & Sales Force in microfinance finance Sector.
Currently, apart from microfinance, the company also offers other loan products such as enterprise loans and housing loans.
As on date, JFS has 158 branches spread over 16 Indian states covering 85 cities which cater to a customer base of 18 lakhs. In the financial year 2013-14, its loan portfolio was more than Rs. 2000 crore.