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How to retain your customers: 6 things to do

Because when you get great customers, you wouldn't want to let them go 

Leadership during the time of crisis: How to fail gracefully and emerge as a better leader

Handling crisis well and failing gracefully are important traits of leadership 

Recommender engine part 1: What it is and why you need it

Websites of all types should consider these before discounting the use of a recommender engine. 

10 things all e-commerce business owners should consider when creating a mobile app

When you don’t have a physical storefront, your mobile presence becomes even more important 

6 qualities CMOs need to be successful

Chief marketing officers are the glue who bring a company’s marketing specialists together 

Why a tech-savvy CEO isn’t the same as a business-minded CTO

Don’t just pick a title. Pick the role that you’re best suited for as a founder 

Pro bono: Legal considerations for online marketplaces - an interview with tech lawyer Chia Ling Koh

When user exchanges are involved, there will always be concerns about data privacy, intellectual property, and security 

4 essential productivity tips for businesses with remote-friendly policies

Being remote-friendly has its benefits, but you also need to have the right tools and strategies for communicating effectively