According to Malaysia Digital Economy Corporation (MDEC) CEO Mahadhir Aziz, by 2025, Malaysia expects the digital economy to contribute 25.5% to its GDP by creating 500,000 new jobs, Internet access for every household, and complete access to an online learning environment.
With Malaysia focusing on pushing digitalization to help with its economic recovery, businesses must adopt a multi-channel approach to retail and utilize technologies that make shopping easier and more convenient for customers in order to stay on top
This event provides actionable strategies and best practices for building strong customer relationships, reducing churn, and maximizing customer lifetime value. We will discuss:
Whether you are a small business owner or a marketing professional, Retention Playbook Malaysia is an essential resource for building valuable, long-term relationships with your customers in today's competitive market. Learn from industry experts across various sectors how they have created magnetic experiences to grow customer retention, increase lifetime value, and go from good to great.
Welcoming Delegates & Speakers
Presentation by CleverTap & Selected Speaker
Session : Panel Discussion
Networking Dinner and Drinks - End
Head of Marketing
Head of Digital
SEA Regional VP, Sales
Country Marketing Head
Head of Growth & Digital Marketing
AirAsia Super App
The Big Leap: Retention Strategies from Growth Leaders