Indonesian ride-hailing giant Go-Jek announced on Tuesday the integration of its medicine delivery service Go-Med into HaloDoc app, a platform that enables online consultation with doctors.
Previously a part of the original Go-Jek app, the Go-Med service now complements HaloDoc’s online consultation service, turning it into an end-to-end health platform.
In a media conference, HaloDoc CEO Jonathan Sudhartha said that the integration is the result of the startup’s learning process in the past one year.
“Our goal … is to simplify the the access to healthcare,” he said.
HaloDoc also announced that the termination of the mobile app belonging to its sister company ApotikAntar, which provides medicine delivery service similar to Go-Med.
The partnership between the two companies began when Go-Jek took part in HaloDoc’s undisclosed pre-Series A round in April 2016. The healthcare startup, once dubbed by President Joko Widodo as one of the startups that will propel Indonesia’s name in the digital industry, completed a US$13 million Series A round in September 2016.
The companies said that they have made efforts to simplify the booking and transaction process, which results in its ability to cut down a typical order time from 88 minutes to 40 minutes.
HaloDoc has to renew partnership will local pharmacists as part of an effort to ensure the accuracy of their inventory. With the integration, the startup also has to focus on its target market in Greater Jakarta Area, before implementing any plan to expand to other cities in Indonesia.
For the time being, users also have to stick to cash payments for the service as Go-Jek’s e-wallet feature Go-Pay is not yet integrated into the platform.
Previously, Go-Jek had also separated its Go-Life services –consisting of masseuse, home cleaner, auto repair, and beautician booking services– into a different app. To use those services, Go-Jek users now have to download the Go-Life app, which is considered as a rather interesting move as the trend inches toward a more integrated service.
For the future, the companies stated that they plan to make sure that the Go-Med service will be back in every city that Go-Jek is operating in.
HaloDoc also hinted that it is currently developing the integration of laboratory tests booking into the platform. The startup already has a sister company called PesanLab, which provides booking service for laboratory tests.
Image Credit: Go-Jek