Indonesian ride-hailing giant Go-Jek confirmed that the company will soon allow users of its cashless payment system Go-Pay to do transaction outside of the Go-Jek ecosystem, which consists or services ranging from instant courier to food delivery.
“Go-Jek is currently preparing the infrastructure, including applications for customers, that will make it easier for them to do transactions with various merchant partner using Go-Pay,” said Go-Jek Indonesia PR Manager Rindu Ragilia in a press statement.
She also added that Go-Jek will make another media announcement when the product has been officially launched.
Currently, the Go-Pay feature can only be used to pay for Go-Jek services.
But as reported first by Tech In Asia Indonesia, Go-Jek has mentioned briefly in their profile updates on Google Play Store and Apple App Store that users can now use “Go-Pay for every transaction at our merchant partners,” though there was no further information about how to do it and the list of the so-called merchant partners.
The report also pointed out to an update on Go-Jek’s driver-partner guide about the launch of Go-Resto.
Published one month ago, the guide said that Go-Resto is a part of Go-Jek’s food delivery service Go-Food.
In the status quo, Go-Jek driver-partners have been paying for food order using cash. But with the upcoming launch of Go-Resto, they will be able to pay for transaction using Go-Pay, enabling them to go cashless with no limit of transactions.
This update seems to be in-line with Go-Jek’s plan to enable the use of Go-Pay for transactions with merchant partners.
The news came out only days after Go-Pay was being given an award from Bank Indonesia for their achievement in “promoting cashless society, financial inclusions, and small-medium enterprises (SMEs) empowerment.” It was the only e-wallet system to be given such award by the central bank.
In a press statement, Go-Jek CEO Nadiem Makarim also said that the “majority” of transactions related to Go-Jek services is now cashless, though he did not mention any detailed percentage.
Go-Jek said it is currently working with 300,000 driver-partners and 100,000 SMEs.
Being a cash-heavy society, both conventional banks and fintech startups have been struggling to popularise the use of mobile payment in Indonesia.
But recent developments have indicated that the mobile payment evolution, if it is ever to happen in Indonesia, will be led by ride-hailing startups instead of banks and fintech startups.
Go-Jek’s competitor Grab has also been focussing on further developing its cashless payment system GrabPay, particularly through the acquisition of O2O e-commerce startup Kudo and the appointment of former Euronet MD for EMEA and Asia Jason Thompson.