AiChat Pte Ltd

DevOps Engineer (Enterprise SaaS Platform)

AiChat Pte Ltd

| Singapore

Salary (USD) Not specified

Full Time | 0 Applicant(s)

Posted: 30 May 2018


Skills required

PHP, SaaS Platform Development, Python

About Company

A conversational AI startup providing bot-as-a-service platform for businesses to manage chatbots on popular messaging apps for ecommerce, customer service, marketing, CRM and data analytics.

Job Description

Responsibilities:

Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting)

Scoping of work, management of backlog and predictability of on-going project delivery.

Provide input into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability.

Develop and own best practices/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production..

Analyze and understand how customers are using the platform and help drive continuous improvement of the offering based on that.

Share daily operational responsibilities with the team

Ensure that we are continuously raising our standard of engineering excellence by implementing best practices for coding, testing, and deployment

Required Skills:

BS or MS in Computer Science or equivalent experience.

3+ years work experience in an DevOps or similar role

Understanding of OO programming and concepts

Fluency in one or more scripting languages such as PHP, Python.

In depth, hands-on experience with Linux, networking, server, and cloud architectures.

Experience in configuration management technologies.

Experience with AWS or another cloud PaaS provider.

Solid understanding of how to configure, deploy, manage and maintain large cloud hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting and disaster recovery.

Proficiency with source control, continuous integration, and testing pipelines.

Being a great listener, collaborator, communicator and mentor.

Championing a culture and work environment that promotes diversity and inclusion

Preferred Skills:

Experience with PHP, Laravel, AngularJS, jQuery, Node.js, Python

Knowledge about Chatbot Development, Machine learning & NLP is a plus